04 - Our People

Takenga tūturu
true for generations
I of XI

People and culture

Total employees
294
39%
Wāhine (up 1%)
61%
Tāne (down 1%)

Māori employees at Moana

32%
% workforce is Māori (down 2%)
38%
% leaders, managers, supervisors, team leaders, chargehands are Māori (up 4%)
60%
% Executive team are Māori (no change)
100%
% Board are Māori (no change)

Our people across the motu

NOTE: ELECTROLS LISTED ABOVE ARE AS PER MāORI FISHERIES ACT DEFINITION


II of XI

Focussing on the Health & Safety of our kaimahi

Health and Safety is ingrained in everything we do at Moana New Zealand so that our people can do their job in a healthy and safe working environment. Our kaimahi are encouraged to share ideas and improvements to make our workplace as safe as it can be now and into the future.

Regardless of their role, individuals are responsible for their own safety and the safety of any area under their care and proactivity is paramount in health and safety matters at Moana. We encourage all kaimahi with an important message: “If you see something, say something,” and help facilitate this through routine meetings, training and our online health and safety portal The Tackle Box, which can be downloaded onto mobile devices for ease of reporting. Overall, there were approximately 800 safety observations: 190 critical risk observations (which includes our focus areas of working at height, guarding and man/machine interface), and 210 risk focus observations (which includes slips and trips, cuts and spikes, and manual handling).

Infographic: Health and safety observations

Directors site visits across Moana facilities

Moana New Zealand prioritises visible leaders and their active participation in health and safety matters. This year, we had over 570 occasions where Moana leaders directly engaged and/or participated in Health and Safety activities. As well, 25 individual Director health and safety visits took place this year. Directors periodically visit sites to primarily assist the Board in fulfilling its responsibilities to ensure the company effectively manages health and safety matters.

MAVIS MULLINS (LEFT) VISITS PĀUA KAHURANGI FARM IN RUAKĀKĀ
MAVIS MULLINS (LEFT) AND RANGIMARIE HUNIA (RIGHT) VISIT PĀUA AND IKA FACILITIES IN WELLINGTON. PICTURED WITH RICHARD EVANS (CENTRE LEFT) AND KANON NOBLE (CENTRE RIGHT).

III of XI

Continuing programmes to improve staff well-being

Free health insurance launched for all
permanent employees

Moana regard providing manaakitanga to our people as an absolute priority. From 1 July, we are proud to offer all permanent employees free health insurance through UniMed, a national provider that offers personalised health and well-being services and specialises in providing flexible workplace health plans.

This allows our employees and their whānau better access to health and well-being care and support, when they need it most.

82%
eligible staff signed up for free health insurance, with some kaimahi electing to stay with their existing provider.

Upon the commencement of the scheme, we had 82% of our eligible staff sign up to the free health insurance which includes three free GP visits per annum. Some of our kaimahi already had health insurance and have elected to stay with their existing provider.

Staff well-being programme

Birthday leave

We continue to offer paid birthday leave to all permanent and fixed-term employees who are employed by Moana for six months or more.

I was rather elated to take leave on my birthday, and was speaking with someone in town and she thought it was such a cool thing–she wanted to ask her employer to offer paid leave on their birthday as well!
Robyn Mason, Factory and Admin Manager

IV of XI

Learn@Moana learning and development update

In August 2022, Moana launched an internal training programme providing new opportunities for our people to learn new skills and develop their capability and careers.

The programme has three key areas of focus: growing talent, building cultural competency, and supporting leadership. The first phase covered time management, active listening, running effective meetings, and mental strength. These modules were made available to all staff across Moana via in-person and virtual online sessions, with all participants receiving a certificate of completion and a record of their training.

This year, the second phase of modules were rolled out to include workplace respect, conflict resolution, email and business writing skills. We’ve also developed a record of learning and achievement to provide an accurate record and certification of training modules completed for each staff member.

Most popular LEARN@MOANA module

Effective communication

12
total modules
5
new modules added in 2023

Engagement and training

Staff engagement with our training modules has increased in addition to the number of opportunities made available for Moana employees.

Engagement and training statistics
+33 more than FY22
56 Sessions run
+449 more than FY22
534 Training hours
+76% more than FY22
94% Staff attended training
+383 more than FY22
502 Training engagements
Workplace Respect
Workplace Respect session

“This training has made me think about the things I say.” - Process Worker

“I can see myself up there, I need to change.” - Process Worker

“I really liked it when they said, ‘If it is important to you, it is important to us.’ That makes me feel things will be taken seriously in future.” - Office staff

“I’m happy to see Moana bring this training to us, it is important, and I’ve learned so much.” - Process Worker

“Thank you. This is backing up what I’m trying to teach my team.” - Supervisor

I’ve learnt about the tone of my words, and how it changes a conversation.
Knife hand
42 sessions run Most sessions in a week: 10 Most sessions in a day: 4 Most staff in a session: 33

Gaining efficiency and maximising
employee experience with
Microsoft 365

ICT offered six new modules this year for staff interested in better managing their emails, diaries and other services offered by Microsoft 365.

The content is structured so that it is easy to follow, making it accessible to a broad audience, helping to improve work efficiency and empowering individuals to approach their tasks with fresh perspectives and to navigate their professional responsibilities with confidence.

The training modules are a valuable resource for people to enhance their productivity and proficiency.

Kaimahi had this to say:

"I learned Outlook intuitively, so understanding all of these tips and tricks is extremely helpful!"

“The small investment of time to do the training, compared to how much time and improved efficiency I've gained is incredible—and it's ongoing.”

“The easier ways of doing things plus features I didn't know existed in Outlook, have improved my ability to do my role and reduced stress and frustration.”

Karawhuia – Te Ako Te Reo Māori

There were 45 learners on EP Online Te Reo Māori in this year. 42% of staff who were invited, enrolled and participated. We’re rolling out an updated version of the course, with a slightly modified curriculum and timeframe for completion.

May Tien - COMMUNICATIONS MANAGER

May Tien

COMMUNICATIONS MANAGER
“I found the mobile app to be really easy to use, and I can learn te reo Māori at my own pace and spare time. It lets me focus on correct pronunciation of all the vowels and consonants, which is crucial to my learning.”

V of XI

Contributing to our communities

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Coromandel boat rescue
Coromandel boat rescue

In January 2023, the Coromandel team took an oyster barge to help re-float a partially sunken vessel in Wyuna Bay when the Waikato Regional Council’s deputy harbourmasters couldn’t get out to help due to poor weather conditions and road closures.

Even though there was some oil spillage, there was minimal environmental impact as our team acted quickly, and the majority of the oil was contained within the vessel.

“I received a phone call from a member of the public that his boat had sunk, and would we be able to assist–I was happy to grab a team and help recover his boat, as this was a potential danger to our oyster farms in the harbour as the vessel had oil and diesel on board and a navigational risk. Being a small community, we are happy to help where we can, especially in a state of emergency.” – Rene Crouch, Farm Supervisor

VI of XI

Inspiring the next generation

Hands on experience at our hatchery in Nelson

At Moana, we aspire to provide opportunities for rangatahi to learn about our industry. We invited a group of eager young people from Ngāti Koata to Kirikiritātangi, our hatchery in Nelson. They received hands-on experience in tio production over the course of a few weeks.

I know that the rangatahi enjoyed their mahi there. Ngā mihi nui Moana for giving our rangatahi the opportunity to see an industry that is exciting and feeds people. I saw it as a priceless opportunity.
Ngāti Koata General Manager Zealan Simpkins

VII of XI

Growing future leaders in the industry

Global Fisheries Scholar Monique Holmes’ learnings from Japan
Global Fisheries Scholar Monique Holmes

Monique Holmes (Te Āti Awa ki Kāpiti and Ngāti Toa Rangatira) returned to Aotearoa from her five-month scholarship journey in Japan earlier this year. She is the fifteenth recipient of this scholarship and has become a credible ambassador for Aotearoa and the seafood industry. 

Monique is the 15th recipient of this scholarship with Te Ohu Kaimoana and Moana re-establishing the relationship and ongoing scholarship commitment with Nissui this year post-Covid. Additionally, Monique had the opportunity to present alongside New Zealand’s Foreign Affairs Minister Nanaia Mahuta during her visit to Japan, which was a unique and positive experience. 

Monique says...

“My time undertaking the Global Fisheries Scholarship programme has been extremely rewarding. I have had the opportunity to learn many new things from people who are passionate about their work. Nissui is an innovative company that produces high quality products…. This experience has been life changing.”

From my learnings, I think there is an opportunity to explore further solutions for reducing fish disease through the use of probiotics. As well as sourcing alternative marine animals that can be used to supplement the use of fish meal and oil while still being a viable source of EPA and DHA in fish feed.
Te Pae Tawhiti alumnus Kayla Martin visits Moana

We love to see our alumnus shine. Kayla recently toured the Mount Wellington factory with a new cohort of Te Ohu Kaimoana kāhui. Kayla is excited to join the ocean sustainability and environmental space.

Te Pae Tawhiti alum Kayla Martin visits Moana
Kayla says...

“I have recently joined the Te Ohu Kaimoana tima as their newest oceans policy kaimahi leading out their ocean sustainability kaupapa! An opportunity I likely would not have pursued without the tautoko and aroha from the Moana team! So a big mihi to Moana for supporting me to stretch and grow into the industry.

After wrapping up study and through the immense support of the Te Pae Tawhiti scholarship and Moana whānau, I have now fully leaned into those environmental aspirations of mine that I shared with you.”

Video: Te Pae Tawhiti scholarship recipient Kayla Martin

Kayla Martin:
Kia Ora, I’m Kayla. I am a mum of three based in the Wanganui region.

I whakapapa back to the Rangitīkei awa and I am a Te Pae Tawhiti Scholarship alumni. And it was really interesting to me to understand the connection between whenua and moana.

And so, I really was passionate about bringing that ‘ki uta, ki tai’ approach back to my iwi and hapū. And given that fisheries is such a big focus for my iwi and hapū, I really wanted to entrench myself in the industry so I could take that mātauranga back to my iwi and hapū at some later date for my tamariki and mokopuna.

Behind the scenes, I’ve actually been a little bit of a champion for the Te Pae Tawhiti Scholarship at a regional level. I’ve been sending the links out to my whanau, hapu, and iwi, that I know are going to be moving towards a career in the sector or potentially looking at studying in this particular area. And also, I’ve been sending it to all my university cohort friends as well.

Recognising Māori achievement and excellence in our workplace
/

VIII of XI

Looking after our people,
our way

Anchor Me/Ignite – Moana’s new well-being hub

Moana is dedicated to the well-being of our kaimahi, so we’ve rolled out a new online platform service ‘Anchor Me’ provided by Ignite Aotearoa to support our staff and their whānau not just to get well but stay well. Whether with personal, whānau or career related matters, Anchor Me is an employee assistance program that offers kaimahi and their whānau multiple support networks involving:

Nicola Frampton, International Business Development Manager, RTE, on her bike for “Moving April” where kaimahi were on-the-move to improve their health and well-being.
Nelson team enjoying shared kai during Pink Shirt Day to celebrate.
Although Anchor Me has only been available for part of 2023, many are already monitoring their well-being.
165
Active users
83%
Of active users rate ‘Identity’ and ‘Beliefs’ as their two highest domains with ‘Body’ and ‘Finances’ the lowest
3/5
Overall well-being score
Hikoi ki te Ora

Our team of champions across the motu have contributed to monthly kaupapa to support well-being initiatives for our kaimahi. One of the highlights this year was during Mental Health Awareness Week—with several sites across the business banding together and going all out showcasing how they prioritise their mental well-being at work and in the home.

Gia Mose, the pink fairy, won best dressed at our Wiri oyster factory for Pink Shirt Day.
Mount Wellington night team get into the pink theme raising awareness for breast cancer.

Our teams also got into the spirit of raising awareness for breast cancer kaupapa, dressing and decorating in pink across several facilities. Gold coin donations from our kaimahi supported the Breast Cancer Foundation NZ, which helps fund three core strategies: awareness and education, support for those in need, and in the areas of research and medicine.


IX of XI

2023 long service
celebrations

Celebrating 20 and 35 years at Moana
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Celebrating 10 and 15 years

Paul Beardsell  15 YEARS

Antonios Focas  15 YEARS

Richard Piesocki  15 YEARS

Michael Serci  15 YEARS

Dave Vickers  10 YEARS

Gerrin Taiaroa  10 YEARS

Ryan Lanauze  10 YEARS

Lynette Chettleburg  10 YEARS

Michelle McConnon  10 YEARS

Peni Koro  10 YEARS

David Cossey  10 YEARS

Fia Amosa  10 YEARS

John Fakatala  10 YEARS

Sione Fou  10 YEARS

Lavinia Hopoate  10 YEARS

Ray Kearns  10 YEARS

Jade Kimitaunga  10 YEARS

Vili Malele  10 YEARS

Malti Malni  10 YEARS

Anita Ngatai  10 YEARS

Peter (Gypsy) Rameka  10 YEARS

Anastasia Siauini  10 YEARS

Veni Talauega  10 YEARS

Sila Tuialii  10 YEARS

Ray Tuineau  10 YEARS

Laeli Tuisaoai  10 YEARS

Ngawati Turipa  10 YEARS

Alicia Edwards  10 YEARS

Leroy Apiata  10 YEARS


X of XI

Welcoming some of our new kaimahi

Pete Grierson joins the Moana Tio team
Pete Grierson - Moana tio team

Pete Grierson started with Moana on 25 September this year as Farm & Special Projects Manager based in Coromandel.

Pete was a key contributor to the development and commercialisation of FlipFarm Systems, and a very knowledgeable addition to the team with years of industry experience.  As part of his new role, Pete will continue to assist us with commercialisation of flip farm systems nationally, development of new greenfield sites, while also leading the farming operations in the Coromandel.

Pete says...

“Working for Moana has been great so far. There is a lot to do and with everyone focused on the same recovery target. I need to be busy and so I can see myself enjoying it into the future.”

He also reflects on the government’s ambitious target to grow $3 billion in aquaculture sales by 2030.

“Everyone here is driven and work really well together. The team here will play a very important role as we grow the oyster business.”

“There are still some very limiting regulatory roadblocks amongst other headwinds we face as a wider industry. Moana is front footing this with an aggressive transformation of it tio operations, while we have been slowed by a number of unfortunate factors (namely environmental) we remain on a positive path.”

— Pete Grierson, Farm & Special Projects Manager

Moana acknowledges our new kaimahi from Sanford
Sanford staff welcome

Through our agreement with Sanford, Moana set out to retain as many skilled industry workers as practicable as well as creating a new night shift to maximise the use of our existing assets and to create additional opportunities for people. The People and Culture team worked collaboratively with a number of internal teams along with Sanford HR through a three-month transition, which resulted in the retention of key staff within our industry. We want to express our gratitude for everyone involved in this process and we look forward to seeing all that can be achieved.


XI of XI

Moe mai rā Josh

Josh Birss, our Pāua Kahurangi nursery manager at Ruakākā, Bream Bay, passed away tragically in February.
Josh Birss

Josh has been an integral part of our team, with over 17 years’ service initially through OceaNZ Blue, which was then brought into our Moana whānau. He was known for his cheeky smile, clever and kind nature, and was more than a workmate to the close-knit team at Ruakākā.

Josh was always happy to share his knowledge, he was a great mentor, a very patient teacher and constant source of support to those around him as well as those who had previously worked with him.

Josh is sorely missed, and we pay our respects to Josh and all whose lives were touched by him.

E kore e ngaro he takere waka nui.
A great leader that will never be forgotten.


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Our Place